In today’s fast-changing financial world, companies need strong project leaders who can manage complex implementations, work with large datasets, and guide teams through challenging workflows. That’s exactly where a Technical Program Manager makes an impact.

For professionals who enjoy problem-solving, client interaction, and data-driven decision-making, this role offers an exciting next step. Our client in the financial services domain is looking for someone who can take ownership, lead cross-functional teams, and deliver smooth implementation experiences across multiple locations.

📍 Role Overview

Position: Technical Program Manager
Industry: Banking / NBFC / FinTech
Function: Program & Project Management
Experience: 3–5 years
Age Limit: Up to 35
Work Mode: Onsite (6-day working)
Locations: Kochi, Mumbai, Bangalore
Education: Graduation
Salary: ₹14–17 LPA
Preferred Industries: Payments, Neo-banking, Retail Banking, Corporate Banking, NBFC, Financial Advisory

Note: Company names will be shared privately with shortlisted candidates only.

Why This Role Matters in Today’s Banking Landscape

Banks and financial institutions rely on strong program managers to streamline processes, reduce operational risks, and ensure successful deployment of financial solutions. With digital transformation reshaping the industry, Technical Program Managers play a crucial role in bridging clients, internal teams, and data-driven workflows.

This role requires someone who can lead projects end-to-end, manage high-value client relationships, and make complex financial operations run smoothly.

🧠 Key Responsibilities

The Technical Program Manager will take ownership of multiple client implementations and ensure operational excellence. Responsibilities include:

Client Engagement

• Serve as the main point of contact for assigned clients

• Build long-term trusted relationships

• Understand client workflows and operational pain points

Project Management

• Lead end-to-end implementation projects

• Coordinate with cross-functional teams

• Ensure on-time, high-quality delivery

Process Analysis & Improvement

• Map existing workflows

• Identify inefficiencies

• Recommend optimized processes using data and insights

Data Analysis

• Work with large datasets

• Use SQL to extract, validate, and analyze data

• Provide actionable insights for configuration and integration

Problem-Solving

• Break down complex issues

• Find workable solutions

• Support clients and internal teams with clarity

Customer Excellence

• Deliver a smooth onboarding and implementation experience

• Provide training and proactive support

• Ensure consistent project satisfaction

🎯 Mandatory Criteria

To be shortlisted, candidates must meet the following:

• Minimum 3+ years of project/program management experience in BFSI / NBFC / FinTech

• Hands-on SQL querying and strong data analysis skills

• Experience leading implementation projects

• Ability to manage cross-functional teams with ease

• Strong communication skills for client interactions

• Proven understanding of financial operations workflows

• Experience in process mapping and optimization

👍 Ideal Candidate Profile (HR Insight)

From our hiring experience, Technical Program Managers who excel typically show:

• Strong attention to detail

• The ability to translate complex workflows into clear, structured steps

• Ease in speaking with senior stakeholders

• Confidence in handling data and drawing insights

• A proactive approach to resolving issues

• Ownership and accountability for project success

These qualities help create smooth implementations and enhance the client experience.

📘 External HR Resource

To explore the behavioral competencies required for program management, refer to the SHRM guide:
https://www.shrm.org/resourcesandtools/hr-topics/behavioral-competencies/pages/default.aspx

❓ FAQs

1. Is this role fully onsite?

Yes. The position requires working from client locations across Kochi, Mumbai, or Bangalore.

2. Can candidates from non-banking sectors apply?

No. Only candidates from Financial Services / NBFC / FinTech / Banking backgrounds will be considered.

3. Are SQL skills compulsory?

Absolutely. SQL and data analysis are core requirements for this role.

4. What level of project ownership is expected?

Candidates must lead full implementation cycles independently, coordinating across multiple teams.

5. Does the role involve client-facing work?

Yes. Strong communication and stakeholder management skills are essential.

🚀 Ready to Apply?

If you’re looking to grow your career and work on high-impact financial projects, this is a fantastic opportunity. Our client is seeking motivated professionals who bring both technical depth and strong project leadership.

📩 Reach out to Orbit Global HR Consultants today to apply or learn more.
We’ll guide you through the screening process and share company details privately as per policy. Get direction

Technical Skills

• SQL querying and data extraction
• Advanced Excel proficiency
• Project and program management tools
• Process mapping tools
• Data validation and testing
• Financial operations workflow expertise
• Technical documentation
• Low-code/BI tool familiarity (preferred)

Bachelor's Degree

• Bachelor’s degree in Engineering
• Bachelor’s degree in Computer Science
• Bachelor’s degree in Business Administration
• Bachelor’s degree in Information Technology
• Bachelor’s degree in Finance or related fields

Master's Degree

• Not mandatory
• MBA (preferred)
• Master’s in Finance (optional)
• Master’s in Operations or Project Management (optional)