E-commerce Executive / Manager Banglore | Orbit Global

Job Title: E-commerce Executive / Manager
Department: Sales & Marketing
Experience: 3–4 Years
Location: Bengaluru, India
Salary: ₹6–7 LPA (CTC)
Reporting To: National Sales Head

Position Overview

We are hiring an experienced E-commerce Executive / Manager to drive online sales and brand presence across marketplaces, quick commerce platforms, and D2C channels for a fast-growing food/FMCG organization.

This role is ideal for a candidate who combines strong analytical skills with relationship management, and has hands-on experience managing e-commerce operations for food, FMCG, or CPG brands. You will be responsible for platform growth, campaign execution, performance tracking, and ensuring a seamless customer experience across digital channels.

Key Responsibilities

1. Marketplace & Platform Management

• Manage end-to-end sales operations across major platforms including Amazon, Flipkart, Jiomart, BigBasket, Swiggy Instamart, Blinkit, Zepto, and other relevant marketplaces

• Build and maintain strong working relationships with category managers, vendor operations, and merchandising teams

• Pitch new product launches, seasonal campaigns, and exclusive promotions to platform partners

• Coordinate with onboarding and procurement teams of quick commerce platforms to ensure smooth listing and inventory flow

2. Product Listings & Content Optimization

• Own complete catalog management including product onboarding, titles, descriptions, specifications, keywords, and SEO alignment

• Ensure accuracy of pricing, availability, images, compliance requirements, and content across platforms

• Coordinate with internal or external design/content teams for banners, creatives, and enhanced/A+ content

3. Performance Marketing & Promotions

• Work closely with digital marketing teams or agencies to execute sponsored ads, display ads, coupons, and platform-led promotions

• Plan discount strategies, bundles, flash sales, and seasonal offers aligned with brand and category goals

• Track and optimize ROAS, CPC, CTR, and campaign-level performance metrics

4. Data Analysis & Reporting

• Analyze daily/weekly sales performance, customer behavior, and competitor benchmarks

• Track key KPIs such as sales velocity, conversion rates, cart abandonment, inventory turnover, and campaign ROI

• Prepare regular performance reports and actionable insights for management and cross-functional teams

• Use tools such as Excel, Google Sheets, platform dashboards, and Google Analytics

5. Inventory Planning & Order Fulfillment

• Coordinate with warehouse, supply chain, and 3PL partners to ensure timely order processing and dispatch

• Forecast demand based on sales trends, campaigns, and seasonal spikes

• Monitor and reduce cancellations, returns, stock-outs, and operational inefficiencies

6. Customer Experience & Brand Reputation

• Monitor customer reviews, ratings, and feedback across all online platforms

• Work with customer support teams to ensure quick resolution of complaints, refunds, and delivery issues

• Drive review generation initiatives and loyalty programs to strengthen online brand credibility

Required Qualifications & Skills

• Education: Bachelor’s degree in Business Administration, Marketing, E-commerce, or a related field

• Experience: 3–4 years of hands-on experience managing e-commerce operations for FMCG, food, or CPG brands

• Platform Experience:

  • Amazon Seller Central, Flipkart Seller Hub

  • Swiggy Instamart, Blinkit, Zepto, BigBasket

  • Shopify or WooCommerce (D2C website management)

• Key Skills:

  • Strong proficiency in MS Excel and Google Sheets

  • Data-driven mindset with the ability to interpret sales and marketing metrics

  • Excellent communication, coordination, and negotiation skills

  • Ability to manage multiple platforms and work cross-functionally with design, supply chain, finance, and marketing teams

Preferred Attributes

• Existing relationships with category or procurement teams at quick commerce or marketplace platforms

• Understanding of logistics, warehousing, and packaging requirements for e-commerce and quick commerce

• Experience managing P&L for e-commerce accounts or coordinating with performance marketing agencies

What’s on Offer

• Competitive compensation: ₹6–7 LPA (CTC)

• Opportunity to work in a high-growth, digital-first food/FMCG environment

• Exposure to multiple e-commerce platforms and rapid scale-up opportunities

• High ownership role with visibility and direct business impact

• Collaborative, performance-driven work culture

How to Apply

This position is being handled by Orbit Global HR Consultants LLP. Get direction 
Interested candidates may share their profile or hiring requirements at:
📧 info@orbitconsultancy.in
📱 WhatsApp: +91-9711601027