Data Operations Associate (Gaming Industry)

Job Title

Data Operations Associate (Gaming Industry)

Location

Faridabad, Haryana (Hybrid Work Model)
Candidates must be based in Delhi-NCR

Experience

4 – 7 Years

Salary

₹12 – 15 LPA (Fixed + Incentives)

Working Details

• Work Mode: Hybrid

• Working Days: 5 Days a Week

• Shift: US Shifts (Mandatory)

About the Role

You will play a critical role in managing data operations across presales, product imports, allocations, and system data accuracy. This position is ideal for someone who enjoys working with structured processes, large datasets, and operational systems while continuously improving efficiency and accuracy.

You’ll collaborate with cross-functional teams and ensure seamless data flow across ERP/CRM platforms in a fast-paced gaming environment.

Key Responsibilities

Presale & Allocation Imports

• Remove presales and import updated retailer order quantities into ERP systems

• Execute imports during low-activity periods to minimize operational impact

• Troubleshoot import errors and coordinate resets with support teams

Product Data Imports

• Perform timely imports for newly launched products

• Handle overnight and batch imports for multiple product categories

• Ensure high accuracy in repetitive data entry and validation tasks

Catalogue & Website Data Clean-Up

• Standardize product names and attributes

• Ensure correct pricing and availability

• Validate product images and catalogue completeness

Allocation Management

• Execute allocation processes using Excel-based formulas

• Apply judgment in complex allocation scenarios while maintaining consistency

CRM / Creatio Data Management

• Upload, manipulate, and maintain data in CRM systems

• Support ongoing data clean-up and accuracy initiatives

Mandatory Screening Criteria (Non-Negotiable)

• Candidate must be from Delhi-NCR only

• Excellent verbal and written communication skills

• Comfortable working in US shifts

• Strong hands-on experience with Excel and data entry

• Experience with ERP / CRM / data import systems (e.g., SX.e, Creatio preferred)

• Immediate joiners preferred

Required Skills & Competencies

• Advanced Microsoft Excel & data import skills

• Strong attention to detail and data accuracy

• Experience handling ERP / CRM systems

• Process execution, troubleshooting, and operational judgment

• Ability to work efficiently on repetitive, high-volume tasks

Education

Graduate in any discipline

What You Get

• Competitive salary with performance-linked incentives

• Hybrid working flexibility

• Exposure to global operations and US stakeholders

• Opportunity to work in a structured, process-driven gaming environment

• Long-term growth in operations and data management roles

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