Deputy Manager – Hrbp For Leading Bpo In Noida

Job Description

Position Title: Deputy Manager – HRBP

Industry: BPO / BPM / KPO

Function: Human Resources

Location: Noida (Sector 64 & Sector 6)

Experience: 10 – 15 years

Compensation: ₹17 – 20 LPA

Qualification: Graduation

Work Mode: Onsite

Working Days: 5

Important Note

Do not mention or post the company name on any public or social media platform. The name may be shared personally with shortlisted candidates.

Role Summary

A leading global BPO & tech-enabled services company is seeking an experienced Deputy Manager – HRBP to lead employee engagement, performance management, and core HR operations across large business units. The role demands hands-on expertise in end-to-end HR partnership, strong analytical ability, and people leadership for teams managing a workforce of 1300+ employees in an international environment.

Key Responsibilities

• Partner with business leaders to manage end-to-end HR operations for assigned verticals.
• Drive employee engagement, retention, and grievance handling initiatives.
• Support Performance Management (PMS), talent management, and succession planning.
• Lead a team responsible for payroll, compliance, and HR operations.
• Conduct employee sessions like Focus Groups, Meet the Leader, and feedback forums.
• Design and manage onboarding, communication, and engagement programs aligned with business objectives.
• Analyze HR metrics (attrition, shrinkage, headcount) and prepare MIS reports using advanced Excel skills.
• Collaborate with management to implement HR policies and process improvements.
• Administer performance improvement plans (PIPs) and collaborate on disciplinary procedures.
• Contribute to employer branding and internal communication through engagement platforms and digital channels.

Mandatory Criteria

• Minimum 10 years of experience in Human Resources Management at Deputy Manager or Manager level.
• Currently handling a team and managing a headcount of 1300+ employees.
• Strong background in International BPO, KPO, or BPM organizations.
• Proven experience across HRBP, employee relations, compliance, payroll, and engagement.
• Proficiency in MS Excel (Pivot Tables, VLOOKUP, formulas, and MIS).
• Excellent communication, leadership, and stakeholder management abilities.
• Willingness to work in evening or rotational shifts (UK/Night shifts).

Shift Details

• Role 1: 5:30 PM – 3:00 AM (Night Shift)
• Role 2: 11:30 AM – 9:00 PM (Mid-Day + Night Shift)
• Both roles are based at different Noida offices.

Preferred Attributes

• Strategic yet hands-on approach to HR partnership.
• Experience managing large-scale engagement events and programs.
• Proficiency with Microsoft Office tools – Word, PowerPoint, Publisher, Excel, and SharePoint.
• Demonstrated ability to handle sensitive matters with discretion and empathy.
• Energetic, approachable, and adaptive professional committed to people excellence.

What This Role Offers

• Leadership opportunity in a high-growth global BPO environment.
• Exposure to strategic HR initiatives and business partnership across geographies.
• A collaborative culture that encourages innovation and accountability. Orbit Global HR consultants

Technical Skills

• Advanced MS Excel skills (Pivot Tables, VLOOKUP, formulas).
• Proficiency with Microsoft Office tools including Word, PowerPoint, Publisher, Excel, and SharePoint.
• Experience in using digital platforms for employee engagement and internal communications.
• Hands-on expertise managing HR systems for payroll, compliance, and performance management.

Master's Degree

• MBA HR