Showroom Manager – Jewellery Retail (South India)| Orbit Global

CTC: Up to ₹12 LPA
Base Location: One of the company’s premium jewellery showrooms in South India
Industry: Jewellery Retail
Employment Type: Full-time, on-roll

2️⃣ About the Organisation (Why You’ll Like Working Here)

This organisation exists to do one thing exceptionally well: build lifelong trust with jewellery customers. Every showroom is designed to feel personal, transparent, and relationship-driven—not transactional.

You’ll be part of a culture where experience, ethics, and customer confidence matter more than pressure selling. Decisions are practical, leadership is visible, and performance is recognised fairly. If you’ve grown your career in jewellery retail and want a role where your experience is respected—not second-guessed—this is that opportunity.

3️⃣ Your Mission / What You’ll Do

As Showroom Manager, you will take complete ownership of sales performance, team leadership, customer experience, and daily operations of a high-value jewellery showroom.

This role gives you control, visibility, and accountability—not just targets.

Sales & Revenue Leadership (40%)

• You will drive monthly and annual showroom revenue through walk-in conversion, repeat customers, and relationship selling.

• You will personally handle high-value customers, ensuring trust, transparency, and long-term loyalty.

• You will monitor daily sales reports, gold movement, and category performance to improve margins and productivity.

👉 You gain real influence over business results—not just responsibility without authority.

Team Leadership & Floor Management (25%)

• You will lead, coach, and discipline showroom staff including sales executives and support teams.

• You will set daily targets, conduct briefings, and ensure professional grooming and selling behaviour.

• You will resolve customer escalations calmly and confidently.

👉 You build a team that respects your experience and follows your lead.

Customer Experience & Compliance (20%)

• You will ensure every customer interaction follows company ethics, pricing transparency, and jewellery compliance standards.

• You will oversee billing accuracy, documentation, and adherence to SOPs.

• You will ensure zero tolerance for malpractice or shortcuts.

👉 You protect both the brand and your professional credibility.

Operations, Stock & Reporting (15%)

• You will monitor stock movement, display standards, and inventory coordination.

• You will ensure timely reporting to senior management.

• You will coordinate with HO teams for audits, schemes, and operational requirements.

👉 You run the showroom like a business unit, not just a counter.

4️⃣ Requirements (Clear, Non-Negotiable)

Must-Have

• Mandatory jewellery industry experience (retail showroom environment)

• Proven experience as Showroom Manager / Assistant Manager / Senior Floor Manager

• Strong understanding of jewellery sales, customer psychology, and gold operations

• Ability to lead teams firmly yet respectfully

• Malayali candidate strongly preferred (language and cultural familiarity)

Nice-to-Have

• Experience handling premium or high-footfall showrooms

• Exposure to audit processes and SOP-driven organisations

Ideal Candidate Persona:
You are calm under pressure, confident with customers, respected by staff, and disciplined with systems. You don’t shout to lead—you lead by example.

5️⃣ What We Offer (Clear & Concrete)

• CTC up to ₹12 LPA (based on experience, last drawn, and showroom scale)

• Senior responsibility with direct visibility to leadership

• Stable, long-term role in a professionally managed jewellery business

• Opportunity to grow into multi-store or regional leadership roles

• Respect for experience—decisions are practical, not political

6️⃣ Form of Employment

• Full-time, permanent employment

7️⃣ Work Schedule

• 6 days working

• Retail showroom hours

• Weekly off as per roster

8️⃣ Location & Accessibility

• Based at one of the company’s showrooms in South India

• Easily accessible retail locations

• On-site role (no remote option)

Orbit Global HR Consultants LLP is a specialist executive search and leadership hiring firm, helping companies across India build high‑impact senior and CXO teams. If you are looking to hire senior leaders or niche specialists, please share your requirements at info@orbitconsultancy.in and the team will get in touch to understand your mandate in detail. Get Direction